If you’ve ever logged into a web-based system to manage your mobile bill or make an online appointment, you’ve used a portal. But what is a portal?
A portal is a specialised website where people collaborate to achieve shared goals. Each person sees pages specifically tailored to their needs, and everybody is kept informed of progress automatically.
Portals can update rapidly when change occurs. Because of this, they’re a great way for you to coordinate with customers, or for your distributed workforce to collaborate on common tasks.
The dashboard is the part of a portal that presents the important information in an immediate and concise way, so you get a clear overview of what's happening on your account at a glance. Very often, it’s the first part of the portal you see; the place you start before diving deeper.
So, why do they matter? Dashboards and portals are great ways to keep your customers happy, cut out messy paperwork, streamline a manual process and aid communication. Here’s what one could do for your business, so you can get back to doing what you do best.
From allowing customers to self-serve to dropping mundane data processes, it’s all about giving your customers real-time feedback and better service, while freeing up staff time. The best part? A bespoke software solution will help you re-engage with your business in ways you never thought possible.
Managing data can be a minefield for businesses without the proper infrastructure in place. Whether it’s the time-consuming nature of inefficient information handling or unnecessary data waste, it can quietly result in a business falling behind without even realising where it’s gone wrong - and that’s where a custom web portal or dashboard can really make a difference.
From allowing customers to self-serve to dropping mundane data processes, it’s all about giving your customers real-time feedback and better service, while freeing up staff time. The best part? A bespoke software solution will help you re-engage with your business in ways you never thought possible.
Bespoke web portals or dashboards (built exactly to your requirements) can be hugely beneficial to businesses that want to embrace their potential. They’re designed to speed up processes, free up resources, improve communication and open up new opportunities thanks to the newly found time. Here are some key benefits:
Off-the-shelf solutions can only go so far in matching your needs. A tailor-made dashboard, on the other hand, integrates seamlessly with your workflows, making it easier to visualise and manage data that are directly relevant to your day-to-day operations. Forget buttons that mean nothing and pointless data collection; it’s all about helping you get to the heart of the business in a few clicks.
Plus, with a clear, focused view of data, you’ll be able to make informed decisions at pace, with real-time results at your fingertips.
The real potential behind a custom web portal or dashboard is reducing that need to switch between multiple tools or platforms. Whether it’s an online booking system or a sales tracking solution, integrating your most-needed tools into one system can save hours of admin time for your team.
It also means you can take those old school, manual processes online, reducing the need to take up vital office space with the likes of physical record-keeping. After all, there’s nothing worse than digging through dusty boxes at the end of the tax year!
As your business grows, a bespoke portal can easily evolve with your changing needs. There’s flexibility to adapt with a custom-built solution, meaning we can help moderate or expand your system to incorporate new KPIs, features, or integrations as those natural shifts come into play. It’s all about staying ahead of the game, with sustainability in mind.
Having full control over data security protocols and user access permissions might sound dry; but it could be the saving grace for your business. With a bespoke system, we can build your solution with your specific data protection needs in mind (whether you’re working in healthcare, finance or something else).
It’s why we’ve landed ISO27001 accreditation, so we can make sure we stay as up-to-date as possible on all things cyber security, and ensure your online dashboard or portal is water-tight from login-to-logout.
Get started today with a bespoke portal or dashboard for your business.
Case Study
What all started as a plan to simplify paperwork through a mobile app soon led to the transformation of one company’s entire operational software. The result? Orac – a bespoke platform that makes compliance easier for both clients and staff.
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