After Care
After Care
Heading out into the big, wide world with your new piece of bespoke software can be intimidating; and that’s where our ongoing project support is here to help.
We’ll never leave you in the lurch, because we know fast-changing markets can require quick innovation and continued development to stay ahead of the game.
So, before we wrap up your project at Buzz, we’ll help you come to a shared understanding of ongoing support, making sure those blips and tweaks are managed to keep your build running smoothly for years to come.
CRITICAL SUPPORT
Sometimes, critical issues outside of Buzz’s control (such as browser updates and hosting infrastructure changes) can impact the day-to-day performance of your final build.
That’s where our ongoing support services can help eliminate stress, so, you know you’re always covered. For these things, we’ll give you a reasonable estimate on likely costs, and agree on an acceptable completion time to ensure your business is minimally affected.
For those clients who enjoy using Azure DevOps, we make things simple by giving you the opportunity to log issues online, so you can cut out the middleman. Plus, for systems we host directly, these are monitored by Microsoft Azure which alerts key staff via email within seconds of a service interruption – sometimes, we even know about it before you do! Server response time is also monitored to enable us to pre-empt potential issues, so we can stay one step ahead at all times.
Whether you have a problem or just a general query, rest assured Team Buzz is never more than an email or phone call away.
INNOVATION FOR THE FUTURE
It helps to know someone’s in your corner when it comes to looking ahead for new ways to engage users (whether staff or consumers) with key software development opportunities.
Our approach to bespoke software development is about building long-term relationships with our clients that can sometimes last years, as systems are continually evolved and developed for changing business needs.
This approach has seen some of our favourite projects come to fruition, setting a benchmark in industry innovation that users and customers have now come to appreciate and expect.
So, whether your project needs a slight tweak or a full system overhaul further down the line, our team is always here to help you take those exciting next steps.
BOOK YOUR DISCOVERY SESSION TODAY
Work with a team that'll be there beyond launch day.
