If you’ve ever logged into a web-based system to manage your mobile bill or make an online appointment, you’ve used a portal. But what is a portal?
A portal is a specialised website where people collaborate to achieve shared goals. Each person sees pages specifically tailored to their needs, and everybody is kept informed of progress automatically.
Portals can update rapidly when change occurs. Because of this, they’re a great way for you to coordinate with customers, or for your distributed workforce to collaborate on common tasks.
The dashboard is the part of a portal that presents the important information in an immediate and concise way, so you get a clear overview of what's happening on your account at a glance. Very often, it’s the first part of the portal you see; the place you start before diving deeper.
So, why do they matter? Dashboards and portals are great ways to keep your customers happy, cut out messy paperwork, streamline a manual process and aid communication. Here’s what one could do for your business, so you can get back to doing what you do best.
From allowing customers to self-serve to dropping mundane data processes, it’s all about giving your customers real-time feedback and better service, while freeing up staff time. The best part? A bespoke software solution will help you re-engage with your business in ways you never thought possible.
Managing data can be a minefield for businesses without the proper infrastructure in place. Whether it’s the time-consuming nature of inefficient information handling or unnecessary data waste, it can quietly result in a business falling behind without even realising where it’s gone wrong - and that’s where a custom web portal or dashboard can really make a difference.
From allowing customers to self-serve to dropping mundane data processes, it’s all about giving your customers real-time feedback and better service, while freeing up staff time. The best part? A bespoke software solution will help you re-engage with your business in ways you never thought possible.
Bespoke web portals or dashboards (built exactly to your requirements) can be hugely beneficial to businesses that want to embrace their potential. They’re designed to speed up processes, free up resources, improve communication and open up new opportunities thanks to the newly found time. Here are some key benefits:
Get started today with a bespoke portal or dashboard for your business.
Case Study
What all started as a plan to simplify paperwork through a mobile app soon led to the transformation of one company’s entire operational software. The result? Orac – a bespoke platform that makes compliance easier for both clients and staff.
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